Who We Help
Our combined experience spans decades of working within and alongside Fortune 500 companies. We deliver results to clients across major industries including auto, financial services, retail and technology. Visit our Case Studies page to learn more about our recent work and how our proven methodologies can enhance your Customer Experience and improve business results.
"We have partnered with CX Act for over 15 years now. Their research is always high quality, and provides detailed and actionable insights that we use to drive performance and manage our business."
Dietmar Exler, Vice President
Mercedes-Benz Financial Services USA
"The research we did with CX Act was among the best surveys we have ever participated in. CX Act didn’t just present the data, but provided actionable recommendations on what to do with the information and how to make a difference."
Jim Russell, Senior Officer
Client Services and Administration
